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Frequently Asked Questions

How to Play
Terms of Service
Fun Features
Common Issues
Keeper's Society Rewards Program
How do I update Flash Player?


Words of Wonder requires the most recent version of Adobe Flash to run properly. Flash will usually pop up a message whenever a newer version is available; however, if you miss it, please visit this link for the most up-to-date version:

To download the latest version, please click here: Adobe Flash Player


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How do I update my web browser?


Words of Wonder runs on all Internet Browser, however, runs the smoothest on the most updated version. The optimal browser that we recommend for all players if Google Chrome! Below is the list of all browsers and links to their latest version available to download:

Google Chrome 43.0- https://support.google.com/chrome/answer/95414?hl=en

Mozilla Firefox 39.0-https://www.mozilla.org/en-US/firefox/new/

Safari 8.0.5-http://support.apple.com/en-us/HT6104

Internet Explorer 11.0-http://windows.microsoft.com/en-us/internet-explorer/download-ie


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How do I clear my browsers cache?


Clearing the browser cache is often the quickest and easiest way to clear up some issues you may be experiencing with the game. Here is how to clear the cache on some of the most popular browsers:

INTERNET EXPLORER: Click TOOLS - INTERNET OPTIONS. To the right of Browsing History click DELETE.

To the right of Temporary Internet Files, click DELETE FILES. Then click YES (It may take a couple of minutes). When complete, click CLOSE, click OK.

GOOGLE CHROME: Click the "wrench", click OPTIONS, then UNDER the HOOD, click CLEAR BROWSING DATA. The only box that needs to be checked is EMPTY THE CACHE, click CLEAR BROWSING DATA. (It may take a couple minutes). When complete, click CLOSE.

Mac users on SAFARI: From the Safari menu, click Reset Safari, then select only EMPTY THE CACHE and REMOVE ALL COOKIES, then click RESET.

FIREFOX: From the TOOLS menu click CLEAR RECENT HISTORY>from the TIME RANGE TO CLEAR drop down menu select the time range or select EVERYTHING. Click the down arrow next to DETAILS to choose which elements to clear and then click CLEAR NOW.

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How to Clear Your Flash Cache


To clear your Flash cache, click this link to Adobe Macromedia

You will see the Adobe Flash Player Settings Manager

Click on the last tab to the right (the folder icon). Within this tab you will see a button, "Delete All Sites".

Click this button and confirm

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How can my friends see my requests in Words of Wonder?


Certain requests show up in the message center.

If you are having trouble with friend requests, staffing, or want more players to see your help requests in Words of Wonder you may want to check your App settings.

Log into Facebook and visit your app center here.

Click Settings under the Words of Wonder app. If your posts are set to "Only Me", your friends may not see all of your requests.

You can change this to Friends of Friends, or even public, if you are actively looking for more friends.



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